Frequently Asked Questions
Everything you need to know about shopping with Alpha Apparel.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small flat-rate shipping fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Alpha Apparel is committed to ethical fashion. We use organic cotton and recycled polyester in over 60% of our collections to reduce our environmental footprint.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.